General Manager(02552) - 609 S Memorial DR New Castle IN

Domino's Franchise•New Castle, IN
•Onsite

About The Position

The General Manager is responsible for everything that happens during the shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, scheduling, store standards and cleanliness, marketing, and profitability. The role sets an example for the crew and requires following company policies and procedures while expecting the same of team members. The posting also describes general store-team duties, including operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. Delivery duties may include delivering products by car to customers and distributing flyers and door hangers.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, written, and telephone communication skills to take and process orders.
  • Ability to comprehend and give correct written instructions and communicate with customers and coworkers in person and by phone.
  • Motor coordination to make precise, rapid movements with the hands and fingers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • For delivery duties: navigational skills to read a map and locate addresses in the designated delivery area.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.
  • Ability to work in conditions involving varying weather and temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

  • Oversee everything that happens during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all policies and procedures, expecting the same of team members.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image and adherence to standards, customer service, attendance and punctuality, and cleanliness.
  • Support marketing and profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers, as required.
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