Customer Service Rep(02881) 1229 N Clybourn Ave

Domino's Franchise•Chicago, IL
•Onsite

About The Position

The Customer Service Rep works in a Domino’s store and helps make, bake, and serve pizzas during busy periods. The role involves assisting customers in person and by phone, preparing menu items, expediting orders, and performing other in-store tasks. Team members may work part-time or full-time, with schedules intended to accommodate their availability. The position may offer opportunities to advance into management or other roles within the company.

Requirements

  • Must be at least 18 years of age.
  • Must be willing and able to work all in-store stations.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, written, and telephone communication skills to take and process orders.
  • Ability to use a computer keyboard or touch screen and operate store equipment.
  • Ability to speak, hear, and understand verbal communication in person and by telephone.
  • Ability to stand for most tasks and frequently walk short distances.
  • Ability to lift and carry products and supplies, including cases weighing up to 50 pounds, and stack items on shelves up to 72 inches high.
  • Ability to perform the physical tasks described, including reaching, bending, crouching, occasional climbing, and continuous hand use.
  • Ability to work under stress, meet quality standards, deal with people, perform repetitive tasks, and make judgments and decisions.

Responsibilities

  • Work all in-store stations, including making menu items, assisting customers by phone and in person, and expediting orders from the cut table.
  • Enter and process customer orders by phone, computer keyboard, or touch screen.
  • Prepare products and stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
  • Operate store equipment and clean equipment and the facility approximately daily.
  • Receive and unload product deliveries, carry and stock supplies, and move trays or products as needed.
  • Follow quality standards and perform repetitive tasks while working independently or with others.
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