Assistant Manager(02881) 1229 N Clybourn Ave

Domino's Franchise•Chicago, IL

About The Position

The Assistant Manager is responsible for everything that happens during their shift and helps lead a fun, energetic team while meeting company goals and standards. The role includes controlling inventory, labor, and cash costs while providing excellent customer service and a quality product. The Assistant Manager sets an example by following company policies and procedures and holding team members accountable for doing the same. Manager trainees learn to contribute to company profitability, staff and train teams, use hiring and marketing practices, track food cost variance, meet and schedule labor requirements, lead team meetings, and manage different temperaments. Paid training includes videos, coaching guides, quizzes, and on-the-job learning. Advancement opportunities may include General Manager, District Manager, franchisee, or Manager of Corporate Operations. The role also involves general store duties such as using store equipment, stocking and preparing products, processing orders, and cleaning equipment and facilities. Work may involve exposure to varying weather, temperature extremes, food-related odors and dust, confined spaces, hot surfaces, and sharp or moving equipment. The job requires frequent standing, walking, reaching, and hand use, with occasional lifting, carrying, pushing or pulling, climbing, and bending.

Requirements

Must be at least 18 years of age.
Must have a valid driver's license.
Must have three or fewer moving violations in the last three years.
Must not have had drug- or alcohol-related motor vehicle violations in the last five years.
Must have reliable transportation.
Ability to work under stress in a fast-paced environment while meeting quality and integrity standards.
Self-motivated, focused, determined, and goal-oriented.
Ability to provide great customer service and a quality product.
Ability to understand and communicate written and verbal instructions.
Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
Verbal, writing, and telephone communication skills to take and process orders.
Ability to enter orders using a computer keyboard or touch screen and operate store equipment.
Ability to speak, hear, and understand verbal communication in person and by telephone.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, analyze and compile data, and make judgments and decisions.
Ability to perform the physical duties described, including frequent standing, walking, reaching, and hand use, and occasional lifting, carrying, pushing or pulling, climbing, and bending.

Responsibilities

Oversee everything that happens during the assigned shift.
Work toward company goals, including controlling inventory, labor, and cash costs.
Provide excellent customer service and a quality product.
Follow company policies and procedures and hold team members accountable for doing the same.
Meet cost-control and service goals and adhere to safety and security protocols.
Maintain store organization and cleanliness to acceptable standards.
Staff, train, and lead a team that contributes to company goals.
Track and report food cost variance.
Meet and schedule labor requirements.
Attend to and hold team meetings.
Understand and communicate instructions and manage different temperaments.
Use email, phone applications, web-based software, PDF viewers, and Microsoft Suite.
Operate store equipment, stock ingredients and supplies, prepare products, process telephone orders, and clean equipment and facilities.