Customer Service Rep(04827) - 2 N Park Ave

Domino's Franchise•Norristown, PA

About The Position

The Customer Service Rep operates equipment; stocks ingredients from delivery areas to storage, work areas, and the walk-in cooler; prepares products; receives and processes telephone orders; takes inventory and completes related paperwork; and cleans equipment and the facility approximately daily. The role requires accurate, quick arithmetic and monetary change-making, effective verbal, writing, and telephone skills, precise hand-eye coordination, and the ability to enter orders by computer keyboard or touch screen. The employee must understand and provide written instructions and communicate with customers and co-workers in person and by phone to process orders.

Requirements

  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to comprehend and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers in person and by phone.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare product.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Enter orders using a computer keyboard or touch screen.
  • Communicate with customers and co-workers, in person and by phone, to process orders.
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