Customer Service Rep(01646) - 2003 S Garrison

Domino's Franchise•Carthage, MO
•Onsite

About The Position

Domino’s Pizza is seeking a customer service representative with strong people skills and personality. The role is available part-time or full-time, with schedules intended to accommodate team members’ other commitments. Team members work together to support the company’s pizza operations and may have opportunities to advance from customer service into management or other roles. The position involves customer interaction and in-store tasks, with exposure to varying temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. It also includes physical activities such as standing, walking, lifting, carrying, pushing, reaching, bending, and handling pizza-making tools and supplies.

Requirements

  • Personality and people skills.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, and meet strict quality-control standards.
  • Ability to deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to talk and hear on the telephone.
  • Near- and mid-range vision for most in-store tasks, depth perception, and ability to distinguish hot from cold surfaces.
  • Ability to perform the physical demands of the role, including standing for most tasks, walking short distances, lifting and carrying supplies weighing up to 50 pounds, and frequent reaching and hand use.
  • Eye-hand coordination and ability to grasp and manipulate items such as cans, a telephone, pizza cutter, pizza peel, and pizza boxes.
  • Ability to work around varying temperatures and sometimes adverse weather, food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

  • Provide customer service and interact with customers, including answering telephones.
  • Perform in-store tasks supporting pizza preparation and operations.
  • Remove trash and perform other outside tasks as needed.
  • Unload product deliveries using a hand truck and stock supplies on shelves.
  • Carry ingredients and supplies, including cans, pizza sauce, and trays of dough.
  • Move trays using dollies and pull trays when needed.
  • Change prices on signs, wash walls, and perform maintenance as needed.
  • Clean work areas and stock shelves and ingredients.
  • Use pizza-making tools, including a pizza peel and rolling cutter.
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