Customer Service Rep(05501) - 2658 S Saunders

Domino's Franchise•Raleigh, NC

About The Position

Prairie Pizza, a family-owned Domino’s franchise based in Charlotte, is hiring a Customer Service Representative. The representative is the voice of the company, taking customer orders, answering questions, and helping ensure a positive customer experience. The role also involves making pizzas according to Domino’s standards and maintaining a clean, professional appearance in accordance with the dress code. Employees are expected to work efficiently in a fast-paced environment and contribute to smooth team operations. The company describes opportunities for career growth and advancement.

Requirements

  • Must be at least 16 years of age.
  • Positive attitude and passion for providing outstanding customer service.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Strong problem-solving skills.
  • Basic computer skills and familiarity with point-of-sale systems.
  • Work with hustle and energy.
  • Maintain a friendly demeanor and smile when interacting with customers.
  • Adhere to Domino’s pizza-making standards and dress code.

Nice To Haves

  • A love for pizza.

Responsibilities

  • Take phone orders accurately and efficiently.
  • Provide friendly, positive customer service, including over the phone.
  • Answer questions about the menu, promotions, and delivery services.
  • Address and resolve customer concerns with patience and understanding.
  • Work as part of a team to support smooth operations and customer satisfaction.
  • Make pizzas in accordance with Domino’s standards and procedures.
  • Maintain a clean, professional appearance and follow the Domino’s dress code.

Benefits

  • Competitive pay of $10–$12 an hour.
  • Health insurance for eligible employees.
  • Paid time off for eligible employees.
  • 401(k) for eligible employees.
  • 50% off pizza.
  • Referral bonus.
  • Career development and opportunity to grow and advance within the company.
  • Flexible scheduling.
  • Fun and friendly work environment.
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