Customer Service Rep(01552) - 4021 S. Campbell

Domino's Franchise • Springfield, MO

14h • Onsite

About The Position

Customer Service Reps receive and process customer orders by telephone and in person, prepare products, operate store equipment, stock ingredients and supplies, and clean the equipment and facility. The role includes making and labeling boxes and other general store-team duties. Orientation and training are provided on the job. Domino’s offers opportunities to advance from customer service into management and other roles.

The position involves working in varying store conditions, including temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Team members spend most tasks standing, use their hands continuously, and may need to lift, carry, push, pull, reach, bend, crouch, climb stairs, or use a ladder. Product deliveries may include cases weighing up to 50 pounds.

Requirements

• Must be 18 years of age or older.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements quickly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to meet the physical demands of the role, including standing, walking, lifting, carrying, pushing, pulling, reaching, bending, crouching, and occasional stair or ladder use.
• Ability to lift and unload cases weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and orders in person.
• Clean equipment and the facility approximately daily.
• Make and label boxes.
• Unload and stock product deliveries, including lifting cases and placing them on shelves.
• Perform other store tasks such as removing trash, cleaning, and occasional maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed