Assistant Manager(01552) - 4021 S. Campbell

Domino's Franchise•Springfield, MO

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including staffing, paperwork, cost and cash controls, inventory, food management, customer relations, scheduling, store cleanliness, marketing, and profitability. The manager is expected to set an example, follow all policies and procedures, and expect the same from the crew while maintaining store standards and providing great customer service. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Orientation and on-the-job training are provided. Team members may also perform delivery duties, including delivering orders and promotional materials, when required.

Requirements

  • Must be 18 years of age or older.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to perform arithmetic accurately and quickly, including making correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards, access to an insured vehicle for delivery, and navigational skills to read maps and locate addresses.
  • For delivery duties: ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
  • Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing or pulling trays, climbing stairs or ladders, bending, crouching, reaching, and continuous use of hands.
  • Ability to work around varying temperatures and weather, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

  • Manage all activities and operations during the shift.
  • Oversee staffing, paperwork, cost controls, cash control, inventory control, and food management.
  • Work to a schedule and maintain a perfect image and adherence to standards.
  • Provide great customer service and manage customer relations.
  • Maintain attendance and punctuality, store cleanliness, marketing, and profitability.
  • Follow all company policies and procedures and ensure crew members do the same.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • When performing delivery duties, deliver products by car to customers and deliver flyers and door hangers.
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