General Manager(01646) - 2003 S Garrison

Domino's Franchise•Carthage, MO
•Onsite

About The Position

The General Manager is responsible for everything that happens during a shift at a Domino’s Pizza store, including cost, inventory, and cash controls and customer relations. The manager sets an example for the crew, follows all company policies and procedures, and expects the same standards from team members. The role also involves staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The work may involve variable store temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, sitting for paperwork, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, and frequent reaching and hand use. The posting also describes delivery-related duties: delivering products by car to customers, distributing flyers and door hangers, and navigating delivery areas and adverse terrain. These duties require a valid driver’s license and access to an insured vehicle that can be used for delivery, along with navigation skills and the ability to carry products while walking and climbing.

Requirements

  • Ability to exercise judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, in person and over the phone.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver's license with a safe driving record meeting company standards, for delivery duties.
  • Access to an insured vehicle that can be used for delivery, for delivery duties.
  • Navigation skills to read a map and locate addresses within the designated delivery area, for delivery duties.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Ability to meet the physical demands described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, bending, crouching, reaching, and frequent hand use.

Responsibilities

  • Oversee all activity during the shift, including cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure company policies and procedures are followed.
  • Manage staffing, paperwork, food management, and work schedules.
  • Maintain store image, cleanliness, and operating standards.
  • Provide great customer service and manage attendance and punctuality.
  • Support marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products to customers by car and deliver flyers and door hangers, as described in the posting.
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