Customer Service Rep(02081) - 5041 Caddis Bend Unit C

Domino's Franchise•Fitchburg, WI
•Onsite

About The Position

Domino’s Pizza is hiring a customer service representative to answer customer calls, take and process orders, and prepare pizzas. The role offers flexible hours and competitive pay in a fast-paced, team-oriented store environment. Training and orientation are provided on the job. Team members may have opportunities to advance into management or other roles within the company.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Eye-hand coordination and ability to make precise, rapid movements.
  • Ability to use a computer keyboard or touchscreen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, interact with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the described physical tasks, including standing for most tasks, walking short distances, lifting deliveries up to 50 pounds, carrying supplies and dough trays, pushing or pulling trays on dollies, occasional stair or ladder use, bending, crouching, and continuous reaching and hand use.
  • Ability to work around varying weather and store temperatures, food odors, cornmeal dust, cramped areas, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone, use near and mid-range vision and depth perception, and distinguish hot from cold surfaces.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete related paperwork.
  • Clean equipment and the facility approximately daily.
  • Use a computer keyboard or touchscreen to enter orders.
  • Unload deliveries using a hand truck and move, carry, push, or pull supplies and trays as needed.
  • Perform additional store tasks such as removing trash, cleaning, stocking, and occasional maintenance.

Benefits

  • Flexible hours
  • Competitive pay
  • On-the-job orientation and training
  • Opportunities for advancement
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