Customer Service Rep(07258) - 1080 N 1st St.

Domino's Franchise • Stayton, OR

1d • Onsite

About The Position

This is an entry-level, part-time customer service position at a Domino’s Pizza store. On-the-job orientation and training are provided. Scheduled hours depend on the employee’s availability and the store’s needs. Employees may have the opportunity to work toward full-time hours if the store can accommodate them and they complete training, reliably work scheduled shifts, and communicate their full-time needs to the manager. The role offers opportunities for advancement within the store and the wider franchise organization.

Customer service representatives help operate the store, prepare products, handle orders, maintain inventory, and clean equipment and the facility. The work involves communicating with customers and co-workers in person and by telephone, using computers or touch screens, and performing physical tasks such as standing, lifting, carrying, bending, reaching, and handling food and equipment. Employees may encounter hot surfaces, changing temperatures, food-related odors and dust, cramped spaces, moving mechanical parts, and adverse weather when performing outside tasks.

Requirements

• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers, including by telephone.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and the ability to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift and handle deliveries weighing up to 50 pounds and perform the physical demands described in the posting.
• Ability to work in varying temperatures and other conditions described in the posting, including hot surfaces and cramped spaces.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area in storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete related paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and co-workers to process orders over the phone and in person.
• Unload bulk product deliveries using a hand truck and move supplies to storage shelves.
• Perform outside tasks such as removing trash.

Benefits

• Hourly pay of $15.55.
• Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week.
• Sick pay in accordance with Oregon state requirements.
• On-the-job orientation and training.
• Opportunities for advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed