Customer Service Rep(04195) - 126 S. Main St.,

Domino's Franchise • Swainsboro, GA

1d

About The Position

The Customer Service Rep works as part of the Domino’s Pizza store team, helping prepare and serve orders and provide customer service. The role may be part-time or full-time and schedules are described as accommodating team members’ availability. On-the-job orientation and training are provided. Opportunities for career advancement may include management and other roles within the company.

The position requires operating store equipment; stocking ingredients and supplies; preparing products; taking and processing telephone and in-person orders; completing inventory and related paperwork; and cleaning the equipment and facility. Team members work in varied store conditions, including temperature changes, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. The work involves frequent standing, hand use, reaching, and bending, and may include lifting and carrying supplies, pushing or pulling trays, and occasional stairs or ladder use.

Requirements

• Must be 16 years of age or older.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Eye-hand coordination and ability to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, bending, crouching, reaching, and continuous use of hands.
• Ability to lift and move delivery cases weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform other store-team tasks as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed