General Manager(04195) - 126 S. Main St.,

Domino's Franchise•Swainsboro, GA

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls, customer relations, staffing, paperwork, food management, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all company policies and procedures, and ensuring team members do the same. The position also involves general store team member duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The description also includes delivery duties: delivering products by car and to customers’ doors, and delivering flyers and door hangers. The work involves standing for most tasks, walking, sitting to complete paperwork, lifting and carrying supplies and products, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and driving. Work conditions may include changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, moving mechanical parts, and adverse weather. Team members may need to navigate stairs and delivery locations, including multi-story buildings.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements quickly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Valid driver’s license with a safe driving record meeting company standards.
  • Access to an insured vehicle that can be used for delivery.
  • Ability to lift and handle deliveries and supplies weighing up to 50 pounds, and to perform the physical activities described in the posting.

Responsibilities

  • Manage all activities and operations during the shift.
  • Control costs, inventory, and cash.
  • Maintain customer relations and provide great customer service.
  • Set an example for the crew and ensure company policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain the store’s image and adherence to standards, cleanliness, attendance, and punctuality.
  • Contribute to marketing and store profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Deliver products by car to customers’ doors and deliver flyers and door hangers.
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