Customer Service Rep(02679) - 135 Hostetler Rd.

Domino's Franchise•Orrville, OH
•Onsite

About The Position

Domino's is seeking customer service representatives with strong interpersonal skills to take customer orders and process cash register transactions. Team members may have opportunities to grow into management. Employees who turn 18 may also be required to prepare food. The role includes customer service and general store-team duties, with some restrictions applying to minors. CSR’s must be at least 16 years of age.

Requirements

  • Must be at least 16 years of age.
  • Ability to speak and hear clearly when communicating with others.
  • Near- and mid-range vision for most in-store tasks, accurate depth perception, and ability to distinguish hot and cold surfaces.
  • Ability to direct activities, perform repetitive tasks, work alone or with others, work under stress, meet strict quality standards, analyze and compile data, and make professional judgments and decisions.
  • Ability to comprehend and give correct written instructions and communicate professionally in person and by phone.
  • Ability to calculate addition, subtraction, multiplication, and division quickly and accurately.
  • Accuracy in money handling and rapid, accurate hand-eye coordination.
  • Basic computer knowledge for order entry and administrative duties as needed.
  • Ability to perform the stated physical tasks, including standing, walking, lifting packages up to 50 pounds, carrying up to 30 pounds, climbing, bending, crouching, squatting, reaching, and extended use of hands.

Responsibilities

  • Take customer orders and process cash register transactions.
  • Prepare food when required; employees who turn 18 may be assigned this duty.
  • Operate store equipment.
  • Stock ingredients from deliveries for daily use.
  • Prepare products and fulfill orders.
  • Receive and process customer orders.
  • Complete inventory and associated paperwork.
  • Maintain a clean restaurant facility.
  • Complete required training and job orientation.
  • Comprehend and give correct written instructions.
  • Communicate professionally with customers and staff in person and by phone.
  • Calculate basic math quickly and accurately and handle money accurately.
  • Use basic computer skills for order entry and administrative duties as needed.
  • Perform administrative duties and online training.
  • Maintain quality standards and perform repetitive tasks, independently or with others, including under stress.
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