Customer Service Rep(06946) - 600 W. Northwest Highway

Domino's Franchise • Grapevine, TX

9h

About The Position

Domino's Pizza is seeking customer service representatives with strong people skills to receive and process customer orders and support general store operations. The role may be part-time or full-time and offers schedules intended to work around team members' other commitments. On-the-job orientation and training are provided. Opportunities for advancement may include management and other roles within the company.

Team members operate store equipment, stock ingredients and supplies, prepare products, take inventory, complete related paperwork, and clean the equipment and facility. The position involves communicating with customers and coworkers by phone and in person, entering orders on a computer keyboard or touch screen, and working individually and as part of a team while meeting quality standards.

Requirements

• Must be at least 16 years of age.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and continuous hand use.
• Ability to lift and stack cases weighing up to 50 pounds onto shelves up to 72 inches high.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders, including communicating with customers in person and by phone.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and move supplies to storage shelves.
• Perform tasks such as stocking, cleaning, and store maintenance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed