About The Position

The Customer Service Rep works as part of the Domino’s Pizza team to serve customers and support store operations. The role involves processing orders by phone and in person, preparing products, stocking ingredients and supplies, operating equipment, taking inventory, and completing related paperwork. Team members also clean equipment and the facility. On-the-job orientation and training are provided. The posting lists pay at $20.00 per hour and says applicants must be at least 18 years old.

Requirements

  • Must be 18 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and co-workers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to talk and hear on the telephone; near- and mid-range vision for most in-store tasks; depth perception; and ability to distinguish hot from cold surfaces.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to meet the physical requirements described in the posting, including standing for tasks, walking short distances, lifting deliveries weighing up to 50 pounds, and frequent reaching and hand use.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Communicate with customers and co-workers to process orders by phone and in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload and move product deliveries using a hand truck, and stock supplies on shelves.

Benefits

  • On-the-job orientation and training.
  • Opportunities for advancement, including management and other roles.
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