Customer Service Rep(07827) - 1360 N Avalon Blvd

Domino's Franchise•Wilmington, CA
•Onsite

About The Position

The Customer Service Rep works at a Domino’s Pizza location and serves customers while helping the store prepare, process, and fulfill orders. Team members operate equipment, stock ingredients and supplies, prepare products, receive and process telephone orders, take inventory, complete related paperwork, and clean equipment and the facility. Customer interactions take place by phone and in person. Orientation and training are provided on the job. The posting describes opportunities to grow into management and other roles. Pay is $20.00 per hour.

Requirements

  • Must be 18 years of age or older.
  • Ability to understand and provide correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
  • Ability to use a computer keyboard or touch screen to enter orders.
  • Ability to perform tasks while standing, walk short distances, and handle the physical activities described in the posting, including lifting deliveries weighing up to 50 pounds.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to talk and hear on the telephone; near- and mid-range vision for in-store tasks; depth perception; and ability to distinguish hot from cold surfaces.

Responsibilities

  • Operate all equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers and coworkers to process orders by phone and in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Use a computer keyboard or touch screen to enter orders.
  • Perform other team-member tasks, including handling supplies and deliveries, as needed.
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