Customer Service Rep(01607) - 2256 S Grand Blvd

Domino's Franchise • St. Louis, MO

1d • Onsite

About The Position

The Customer Service Representative greets customers, takes orders, processes payments, and prepares products according to company guidelines. The role supports a positive customer experience by maintaining a clean and organized work environment, answering customer phone calls, responding to concerns, and collaborating with teammates during busy periods. Representatives are expected to adapt to changing customer needs, follow company policies and grooming standards, and contribute to team goals and customer satisfaction.

Requirements

• Excellent customer service skills and a friendly, professional attitude.
• Strong communication abilities and comfort interacting with diverse customers.
• Basic math skills for accurate cash handling and transaction processing.
• Ability to multitask and work efficiently in a fast-paced environment.
• Team-oriented approach and positive attitude.
• Attention to detail for order accuracy and cleanliness.
• Flexibility to work various shifts, including evenings and weekends.
• Ability to stand for extended periods and perform light lifting.
• Must be at least AGE} years of age (as stated in the posting).
• Ability to pass a criminal background check.

Nice To Haves

• High school diploma or equivalent (preferred).
• Previous customer service experience (preferred but not required).

Responsibilities

• Greet customers warmly and take orders in a friendly, professional manner.
• Operate the cash register and accurately process customer payments.
• Prepare consistent, high-quality products according to company guidelines.
• Maintain a clean and organized work environment.
• Answer phone calls promptly and provide helpful information to customers.
• Collaborate with team members to support smooth operations during busy periods.
• Adapt to changing customer needs and maintain a flexible approach to work.
• Resolve customer concerns empathetically and efficiently.
• Follow company policies and procedures, including grooming standards.
• Contribute to team goals and customer satisfaction.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED