Customer Service Rep(06403) -2615 NW Cache Rd

Domino's Franchise • Lawton, OK

2d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process orders, prepare products, and perform general store-team duties. On-the-job orientation and training are provided. The role offers opportunities for advancement from customer service to management and other positions within the company. Work may involve operating store equipment, stocking ingredients and supplies, taking inventory, completing paperwork, and cleaning equipment and the facility. The position requires communicating with customers and coworkers in person and by phone, entering orders by computer keyboard or touch screen, handling payments, and working accurately under pressure. The work includes standing for most tasks, regular reaching and hand use, and occasional lifting and carrying supplies. Team members may encounter hot and cold temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, moving mechanical parts, and cramped spaces.

Requirements

• Must be at least 16 years of age.
• Comprehend and give correct written instructions.
• Communicate verbally with customers and coworkers to process orders over the phone and in person.
• Add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Make correct monetary change.
• Have verbal, writing, and telephone skills to take and process orders.
• Coordinate eyes and hands/fingers to make precise movements rapidly and accurately.
• Use a computer keyboard or touch screen to enter orders.
• Be able to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Meet the described physical demands, including standing for most tasks, walking short distances, lifting and carrying supplies, reaching, and frequent use of hands.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from delivery areas into storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter orders using a computer keyboard or touch screen and make correct monetary change.
• Unload ingredient and supply deliveries using a hand truck and move products to storage shelves.
• Perform other store duties such as stocking, cleaning, and occasional maintenance-related tasks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed