Level 1 Assistant Manager(06457) - 6412 NW Cache Rd

Domino's Franchise•Lawton, OK

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls, food management, staffing, paperwork, customer relations, store cleanliness, marketing, and profitability. The role requires setting an example for the crew, following all policies and procedures, and expecting the same standards from team members. Assistant Managers also help ensure attendance and punctuality, schedule adherence, a professional store image, and excellent customer service. The position includes general store-team duties such as operating equipment, stocking ingredients, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Training and orientation are provided on the job. Depending on duties, team members may also deliver products by car, deliver flyers and door hangers, and navigate delivery locations. The work involves frequent standing and walking, repetitive hand use, and occasional lifting, carrying, pushing, climbing, stooping, bending, crouching, and squatting. Deliveries and store tasks may involve adverse weather, temperature changes, hot surfaces, sharp edges, moving mechanical parts, cramped spaces, and food-related fumes or dust. The role requires communication and judgment skills, the ability to work under stress and meet quality standards, and the ability to use computers and other listed equipment.

Requirements

Ability to exercise judgment, perform basic math, and multitask.
Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; may use a calculator.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination and eye-hand coordination to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to navigate delivery areas and locate addresses; must navigate varied terrain, including stairs and multi-story buildings.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
Valid driver's license with a safe driving record meeting company standards, for delivery duties.
Access to an insured vehicle that can be used for delivery, for delivery duties.
Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing, climbing, bending, reaching, and driving.

Responsibilities

Manage all activities and operations during the assigned shift.
Control costs, inventory, cash, and food management.
Staff the shift and complete required paperwork.
Follow all company policies and procedures and set an example for the crew.
Work to a schedule and uphold store image and operating standards.
Provide excellent customer service and manage customer relations.
Support attendance and punctuality, store cleanliness, marketing, and profitability.
Operate store equipment, stock ingredients, prepare products, and receive and process telephone orders.
Take inventory and complete associated paperwork; clean equipment and the facility.
Deliver products by car and to customers' doors, and deliver flyers and door hangers when required.