Customer Service Rep(05317) - 2368 E Robinson

Domino's Franchise•Springdale, AR

7h•Onsite

About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, processing customer orders by phone and in person and helping prepare and serve products. The role includes operating store equipment, stocking ingredients and supplies, preparing products, cleaning equipment and the facility, and supporting other general store duties. On-the-job orientation and training are provided. The position may be part-time or full-time, with schedules intended to accommodate team members’ other commitments. Opportunities for advancement, including into management, are available.

Requirements

Must be at least 18 years old.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination to make precise, rapid, and accurate movements.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk short distances for short durations.
Ability to lift and stack delivery cases weighing up to 50 pounds onto shelves up to 72 inches high.
Ability to carry items including cans, pizza sauce weighing up to 30 pounds, and trays of dough weighing approximately 12 pounds each.
Ability to push or pull trays on dollies, occasionally navigate stairs or climb a ladder, bend, crouch or squat, and reach continuously in different directions.
Ability to use hands continuously and perform frequent or forceful hand and wrist movements, including shaping dough, handling a pizza peel and cutter, assembling boxes, and grasping store items.
Ability to talk and hear on the telephone; near and mid-range vision, depth perception, and ability to distinguish hot from cold surfaces.
Ability to work in conditions involving varying or adverse weather during outside tasks, temperatures from 36 degrees in the cooler to 90 degrees or above, sudden temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
Communicate with customers and coworkers by phone and in person to process orders.
Clean equipment and the facility approximately daily.
Make and label boxes.
Unload and store product deliveries, including lifting and stacking cases.
Perform outside tasks such as removing trash.
Complete other store tasks, including stocking, cleaning, and occasional maintenance.