Customer Service Rep(1448) - 716 E Broadway
Domino's Franchise•Louisville, KY
•Onsite
About The Position
Domino's Pizza is seeking an enthusiastic, customer-focused Customer Service Representative for its 716 E Broadway location in Louisville. This front-line role is responsible for helping customers have a positive experience, handling orders and payments, preparing orders, and supporting smooth store operations. The position works with kitchen staff and other team members to fulfill orders and maintain an organized work environment.
Requirements
- High school diploma or equivalent.
- Excellent interpersonal and communication skills.
- Strong customer service orientation and a friendly, approachable demeanor.
- Ability to work in a fast-paced, dynamic environment.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Basic math skills and ability to handle cash transactions accurately.
- Ability to multitask and prioritize tasks effectively.
- Physical ability to stand for extended periods, lift up to 25 pounds, and move around the store.
- Attention to detail and commitment to maintaining high-quality standards.
- Ability to work independently and as part of a team.
- Willingness to learn and grow within the organization.
- Resilience and ability to work under pressure during busy periods.
- Basic computer skills for operating point-of-sale systems.
- Ability to adapt to varying in-store temperatures and conditions.
Nice To Haves
- Food handling certification; certification is not required, and training will be provided.
Responsibilities
- Greet customers and take accurate food orders in-store, over the phone, and through digital platforms.
- Process payments and handle cash transactions accurately.
- Prepare and package orders for pickup or delivery.
- Maintain a clean and organized work environment.
- Collaborate with kitchen staff to ensure timely order fulfillment.
- Address customer inquiries, concerns, and special requests promptly and professionally.
- Assist with inventory management and restocking supplies.
- Support marketing initiatives and promote special offers to customers.
- Adapt to peak hours and varying workloads with a positive attitude.
- Contribute to a team-oriented atmosphere and support colleagues as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
