Customer Service Rep(08491) - 1120 E. Broadway
About The Position
The Customer Service Representative processes customer orders in person and by telephone, prepares products, stocks ingredients and supplies, operates store equipment and technology, and helps maintain a clean facility. The role also includes taking inventory, completing related paperwork, and supporting on-the-job training for new products. Team members need effective communication skills and the ability to work with customers and coworkers while meeting quality standards. The position involves a range of physical tasks and work conditions. Most tasks are performed standing, with frequent walking, reaching, hand use, and repetitive movements. Duties may involve lifting and carrying supplies weighing up to 50 pounds, bending, crouching, pushing or pulling trays, and occasionally climbing stairs or ladders. The work environment may include changing temperatures, food odors, dust, hot surfaces, sharp edges, and moving mechanical parts. Delivery duties are also described, including driving within a designated area and carrying orders to customers.
Requirements
- Good verbal communication skills for interacting with customers and coworkers in person and by telephone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination and eye-hand coordination to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to perform the physical tasks described, including standing, walking, reaching, repetitive hand use, and lifting supplies weighing up to 50 pounds.
- All employees must use Domino’s technology implemented by the company.
Responsibilities
- Operate store equipment and use company technology.
- Move ingredients and supplies from delivery areas to storage, work areas, and walk-in coolers.
- Prepare products.
- Receive and process telephone orders and take orders in person.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Provide continued on-the-job training for new products.
- Make correct monetary change and process customer orders accurately.
- Deliver pizzas within the designated delivery area when performing delivery duties.
- Use the Driver app, Domino’s Digital Shoulder Surf (DSS), and Domino’s Car Side Delivery as applicable.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
