Assistant Manager(08491) - 1120 E. Broadway

Domino's Franchise•Glendale, CA

About The Position

The Assistant Manager/Shift Runner operates store equipment and technology; stocks ingredients and supplies; prepares products; receives and processes telephone orders; takes inventory and completes related paperwork; and cleans equipment and the facility. The role provides orientation for new hires and ongoing training for other employees on store products and procedures. The Assistant Manager is responsible for inventory counts, making the schedule, staffing the store, and managing food and labor during their shift. The position requires communication and leadership skills to direct an effective team and to communicate with customers and coworkers in person and by phone. Work includes operating equipment and computers or touch screens, handling orders and payments, and completing paperwork. The job involves standing for most tasks, frequent reaching and hand use, repetitive bending, and occasional lifting, carrying, pushing, pulling, crouching, and climbing. The work environment includes temperature extremes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Delivery duties may include driving and carrying orders to customers.

Requirements

  • Good communication skills to lead an effective team.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers in person and by phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical activities described, including frequent standing, walking, reaching, and hand use; lifting cases weighing up to 50 pounds; and occasional climbing or navigating stairs.
  • Drivers must deliver orders within the designated delivery area and use the Driver app.

Responsibilities

  • Operate store equipment and use company technology.
  • Stock ingredients and supplies from deliveries in storage areas, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork, including inventory counts.
  • Clean equipment and the facility approximately daily.
  • Orient new hires and provide continued on-the-job training to employees on store products and procedures.
  • Make the schedule and staff the store.
  • Manage food and labor while in charge of a shift.
  • Communicate with customers and coworkers to process orders in person and over the phone.
  • Deliver pizzas within a designated delivery area, as applicable.
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