General Manager(06410) - 813 E. Broadway St

Domino's Franchise•Altus, OK

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew, follows company policies and procedures, and oversees staffing, paperwork, food management, scheduling, store standards and cleanliness, customer service, attendance, marketing, and profitability. The description also outlines general store-team duties, such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and facilities. On-the-job orientation and training are provided. The role may include delivering products within the designated delivery area and requires transportation to and from work.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; ability to make correct monetary change.
  • Ability to understand and give correct written instructions and communicate verbally with customers and coworkers, including by telephone.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise movements rapidly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to navigate delivery locations and adverse terrain, including multi-story buildings and private homes.
  • Valid driver's license with a safe driving record meeting company standards, and access to an insured vehicle that can be used for delivery.
  • Ability to meet the physical demands described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee shift operations and ensure all activities are performed according to company policies and procedures.
  • Manage cost controls, inventory, cash, food, and profitability.
  • Handle staffing and paperwork, and work to a schedule.
  • Maintain store image, cleanliness, and operating standards.
  • Provide customer service and manage customer relations.
  • Ensure attendance and punctuality expectations are met.
  • Support marketing activities.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete related paperwork; and clean equipment and the facility.
  • When making deliveries, deliver products by car to customers and distribute flyers and door hangers.
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