General Manager(04786) - 401 E Broadway

Domino's Franchise•Red Lion, PA

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example for the crew, following all policies and procedures, and expecting the same from team members. Duties also include staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, and profitability. On-the-job orientation and training are provided. The position also involves general store-team duties such as operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Work is performed in a fast-paced store environment and may involve exposure to temperature changes, food odors, cornmeal dust, hot surfaces and tools, sharp edges, moving mechanical parts, and cramped areas such as a walk-in cooler. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing, reaching, and frequent hand tasks.

Requirements

  • Ability to exercise judgment, perform basic mathematics, and multitask.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make decisions.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers in person and by phone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and hand-eye coordination to make precise movements quickly and accurately; ability to enter orders using a computer keyboard or touch screen.
  • Ability to perform the stated physical tasks, including lifting deliveries weighing up to 50 pounds and handling supplies and equipment.

Responsibilities

  • Manage all activities during the shift, including cost, inventory, and cash controls and customer relations.
  • Set an example for the crew and ensure all policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food, work to a schedule, and maintain store image and standards.
  • Provide great customer service and ensure attendance and punctuality.
  • Maintain store cleanliness and contribute to marketing and profitability.
  • Operate equipment; stock ingredients and supplies; prepare products; receive and process telephone orders; take inventory; complete associated paperwork; and clean equipment and the facility.
  • Perform physical tasks including lifting and carrying deliveries, moving trays, climbing, reaching, and handling pizza-making tools and supplies.
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