About The Position

The Customer Service Rep works as part of a Domino’s Pizza store team, preparing products and serving customers by phone and in person. The role includes operating store equipment, stocking ingredients and supplies, taking and processing orders, completing inventory and related paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The position offers opportunities to advance to Assistant Manager and General Manager roles. Pay is $15.92 per hour.

Requirements

  • Must be at least 16 years old.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination and eye-hand coordination to make precise, rapid movements.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, walking, lifting and carrying supplies, pushing or pulling trays, climbing stairs or a ladder occasionally, bending, crouching, reaching, and continuous hand use.
  • Ability to work around varying weather and store temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear by telephone, use near- and mid-range vision, perceive depth, and distinguish hot from cold surfaces.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Unload bulk product deliveries using a hand truck and place cases on shelves.
  • Perform other store tasks such as removing trash, stocking, cleaning, and occasional maintenance.
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