Customer Service Rep(08281) - 196 Ambrier Plaza

Domino's Franchise•Amherst, VA

4d•Onsite

About The Position

Domino’s Pizza is seeking a customer service representative with strong people skills to help prepare and process customer orders and support store operations. The role may be part-time or full-time and offers flexible scheduling, on-the-job training, and opportunities to advance into management or other roles. Applicants must be at least 16 years old. Team members operate store equipment, stock and prepare ingredients and products, receive and process telephone orders, take inventory, complete paperwork, and clean equipment and the facility. The work involves communicating with customers and coworkers in person and by phone, handling payments, using a computer keyboard or touchscreen, and completing physical tasks throughout the store. The role is performed in a store with varying temperatures, food odors, cornmeal dust, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical tasks include standing for most duties, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, reaching, and continuous hand use. Training and orientation are provided on the job.

Requirements

Must be at least 16 years old.
Ability to understand and provide correct written instructions.
Ability to communicate verbally with customers and coworkers, in person and by telephone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Eye-hand coordination and ability to make precise movements quickly and accurately.
Ability to enter orders using a computer keyboard or touchscreen.
Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the described physical demands, including standing, walking, lifting, carrying, pushing, pulling, climbing, bending, crouching, reaching, and frequent hand use.

Responsibilities

Operate store equipment.
Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete related paperwork.
Clean equipment and the facility approximately daily.
Communicate with customers and coworkers to process orders in person and by phone.
Unload deliveries, move and stock supplies, and perform other physical store tasks.