Customer Service Rep(01677) - 40 Plaza Dr
About The Position
The Customer Service Rep performs general hourly store-team duties, including operating equipment, stocking ingredients and supplies, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires communicating with customers and co-workers in person and by telephone, following written instructions, handling monetary transactions accurately, and entering orders using a keyboard or touch screen. Work involves standing for most tasks, repetitive movements, stocking and carrying supplies, and exposure to varied temperatures, food odors, equipment, and other conditions found in a food-service store.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers in person and over the phone.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
- Ability to perform repetitive tasks, work independently and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
- Ability to stand for most tasks and perform the described physical activities, including lifting deliveries weighing up to 50 pounds and placing cases on shelves up to 72 inches high.
- Ability to work around the listed environmental exposures, including temperature changes, hot surfaces, sharp edges, and moving mechanical parts.
Responsibilities
- Operate all equipment.
- Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and co-workers to process orders in person and over the phone.
- Unload deliveries using a hand truck and stock supplies on shelves.
- Occasionally change prices on signs, wash walls, and perform maintenance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
