Customer Service Rep(01633) - 940a Plaza Dr.

Domino's Franchise • St. Clair, MO

1d

About The Position

This hourly store team member role involves operating store equipment, stocking ingredients and supplies, preparing products, processing customer orders by telephone and in person, taking inventory, completing related paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided.

The position requires customer and coworker communication, accurate order entry, basic arithmetic and cash handling, and coordinated, precise movements. Work takes place in a store environment that can include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts. Most tasks are performed standing, with repetitive bending and occasional lifting, carrying, pushing, climbing, crouching, and squatting.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to unload deliveries and handle cases weighing up to 50 pounds, with occasional carrying of items weighing up to 30 pounds.
• Ability to stand for most tasks and perform the walking, bending, lifting, carrying, pushing, climbing, crouching, and squatting described for the role.
• Ability to work around hot surfaces and tools, sharp edges, moving mechanical parts, food odors, cornmeal dust, changing temperatures, and cramped spaces.
• Ability to talk and hear on the telephone, use near- and mid-range vision, judge depth, and differentiate between hot and cold surfaces.

Responsibilities

• Operate all equipment.
• Stock ingredients and supplies from delivery areas into storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers to process orders by phone and in person.
• Unload deliveries using a hand truck and move products to storage shelves.
• Occasionally change prices on signs, wash walls, or perform maintenance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed