Customer Service Rep(01376) - 102 Plaza Dr

Domino's Franchise • Lawrenceburg, KY

20h • Onsite

About The Position

The Customer Service Rep answers phones, enters pizza orders into computers, and learns to make pizzas from start to finish. The role requires a positive outlook and the ability to work with the general public. On-the-job orientation and training are provided, and the company describes opportunities to advance from customer service to management and other roles.

Requirements

• Must be at least 18 years of age.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders in person and by phone.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to lift and stack delivery cases weighing up to 50 pounds, with cases lifted from the floor to shelves up to 72 inches high.

Responsibilities

• Answer phones and receive and process telephone orders.
• Enter customer orders using a computer keyboard or touch screen.
• Communicate with customers and co-workers in person and by phone to process orders.
• Learn to prepare pizzas and other products.
• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload deliveries using a hand truck and place cases on shelves.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed