Customer Service Rep(02359) - 26 E. National Road

Domino's Franchise•Vandalia, OH

20h

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to receive and process customer orders and support store operations. Team members may work part-time or full-time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided. The role offers opportunities for advancement into management and other positions within the company. Team members operate equipment, stock and prepare ingredients and products, take inventory, complete paperwork, and clean the equipment and facility. The work involves communicating with customers and co-workers in person and by telephone, entering orders on a computer or touch screen, and handling payments. The position requires working with food and store equipment in an environment with varying temperatures, food odors, cornmeal dust, hot surfaces, sharp edges, and moving mechanical parts. Most tasks are performed standing, with frequent walking, reaching, bending, and continuous use of the hands. Physical tasks can include unloading and moving deliveries, lifting and carrying items weighing up to 50 pounds, moving trays on dollies, and occasionally climbing stairs or a ladder. The job requires the ability to work independently and with others, perform repetitive tasks, work under stress, and meet quality standards.

Requirements

Must be at least 16 years old.
Ability to understand and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Eye-hand coordination and ability to make precise movements quickly and accurately.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to lift deliveries weighing up to 50 pounds and perform the physical tasks described for the role.

Responsibilities

Operate store equipment.
Stock ingredients from the delivery area to storage areas, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders and communicate with customers in person.
Take inventory and complete related paperwork.
Clean equipment and the facility approximately daily.
Handle payments and make correct monetary change.
Enter orders using a computer keyboard or touch screen.
Unload and move product deliveries using a hand truck; carry and stock ingredients and supplies.
Perform other store tasks such as maintaining signs and cleaning work areas.