General Manager(02359) - 26 E. National Road

Domino's Franchise•Vandalia, OH

About The Position

The General Manager is responsible for everything that happens during a shift and sets an example by following company policies and procedures and expecting the same of the crew. The position oversees staffing, paperwork, cost and cash controls, inventory and food management, scheduling, store standards and cleanliness, customer service, marketing, attendance, and profitability. The description also includes general store-team duties such as operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. On-the-job orientation and training are provided. The role requires communication with customers and coworkers, accurate order entry, basic arithmetic and money handling, and the ability to direct activities, work independently and with others, handle stress, meet quality standards, and make judgments and decisions. Some team duties involve deliveries within a designated area, including delivering products and distributing flyers or door hangers.

Requirements

  • Judgment, math skills, and the ability to multitask.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers by telephone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements accurately.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Transportation to and from work.
  • If making deliveries: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.

Responsibilities

  • Oversee everything that happens during the shift and set an example for the crew.
  • Follow company policies and procedures and ensure crew members do the same.
  • Manage staffing, paperwork, cost controls, cash controls, inventory, and food management.
  • Work to a schedule and maintain store standards and a perfect image.
  • Provide great customer service and manage customer relations.
  • Maintain attendance and punctuality, store cleanliness, marketing, and profitability.
  • Operate equipment, stock ingredients, prepare products, receive and process telephone orders, take inventory, complete associated paperwork, and clean equipment and the facility.
  • Deliver products within the designated delivery area and deliver flyers and door hangers, as applicable to team duties.

Benefits

  • On-the-job orientation and training.
  • Flexible work environment.
  • Opportunities for advancement, including paths from assistant manager to general manager and from general manager to franchisee or Manager Corporate Operations.
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