Customer Service Rep(07191) - 13712 NE 20th Ave

Domino's Franchise • Vancouver, WA

4d

About The Position

This is an entry-level, part-time customer service position at a Domino’s Pizza store. On-the-job orientation and training are provided. Work hours are scheduled according to the employee’s availability and the store’s needs. Employees may have the opportunity to move into full-time work when store hours permit and they complete training, reliably work shifts, and communicate their full-time needs to a manager. The role offers opportunities for advancement, including progression to assistant manager, general manager, franchisee, or Manager Corporate Operations.

The position supports store operations and customer service by processing orders, preparing products, handling ingredients and inventory, and maintaining equipment and facilities. It requires communication with customers and coworkers in person and by phone, accurate order entry and monetary handling, and the ability to perform physical tasks in a fast-paced store environment. Work may involve exposure to hot equipment, cold storage, food odors, dust, moving parts, and changing weather conditions during outside tasks or deliveries.

Requirements

• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Verbal, writing, and telephone skills sufficient to take and process orders.
• Motor coordination to make precise, rapid movements with the eyes, hands, and fingers.
• Ability to use a computer keyboard or touch screen to enter orders.
• Navigational skills to read a map and locate addresses within the designated delivery area.
• Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical activities described, including standing, walking, lifting and carrying items weighing up to 50 pounds, pushing or pulling trays, occasional climbing, and frequent reaching and hand use.
• Availability for scheduled hours based on employee availability and store needs; reliable attendance and communication with a manager are noted for employees seeking full-time hours.

Responsibilities

• Operate store equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Communicate with customers and coworkers in person and by phone to process orders.
• Make correct monetary change and enter orders using a computer keyboard or touch screen.
• Unload bulk product deliveries using a hand truck and move supplies to storage areas.
• Perform outside tasks, such as removing trash, and delivery-related tasks as needed.

Benefits

• Medical, dental, and vision insurance are available to employees who have worked at least a year and average at least 32 hours per week.
• Sick pay in accordance with Washington State requirements.
• On-the-job orientation and training.
• Opportunities for advancement.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed