Customer Service Rep(07056) - 3512 NE 3RD AVE

Domino's Franchise•Camas, WA

About The Position

This entry-level Customer Service Rep position at Domino’s Pizza provides on-the-job orientation and training. Team members help deliver a quality customer experience while supporting store operations. Advancement opportunities are available, including paths to assistant manager, general manager, franchisee, and corporate operations roles. Scheduled hours depend on employee availability and store needs. The posting states that all positions are part-time unless otherwise specified; employees may have the opportunity to work full-time if store hours allow and they complete training, reliably work shifts, and communicate their needs to a manager. Pay is hourly at $17.13. Medical, dental, and vision insurance are available to employees who have worked at least one year and average at least 32 hours per week. Sick pay follows Washington State requirements. The role involves operating equipment, stocking and preparing ingredients and products, processing orders, completing inventory and paperwork, and cleaning the equipment and facility. It requires customer and coworker communication, basic arithmetic and cash handling, computer or touchscreen order entry, and the ability to perform physical tasks in varied store conditions. The company describes itself as an equal opportunity employer and offers accommodations during the application and employment process upon request.

Requirements

  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to communicate and interact respectfully and effectively with people across cultures, abilities, genders, ethnicities, and races.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Eye-hand coordination to make precise movements rapidly and accurately.
  • Ability to enter orders using a computer keyboard or touchscreen.
  • Navigational skills to read a map and locate addresses within the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings, private homes, and other delivery sites, while carrying product.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical demands described, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and continuous hand use.
  • Ability to lift and stock delivery cases weighing up to 50 pounds, with cases stacked on shelves up to 72 inches high.

Responsibilities

  • Operate store equipment.
  • Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Communicate with customers and coworkers to process orders by phone and in person.
  • Use a computer keyboard or touchscreen to enter orders.
  • Unload bulk product deliveries using a hand truck and stock supplies.
  • Perform other store tasks such as cleaning, stocking, and occasional maintenance.

Benefits

  • On-the-job orientation and training.
  • Medical, dental, and vision insurance for employees who have worked at least one year and average at least 32 hours per week.
  • Sick pay in accordance with Washington State requirements.
  • Opportunities for advancement.
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