Customer Service Rep(04020) - 158 Manor Ave

Domino's Franchise • Waterbury, CT

4d • Onsite

About The Position

Domino’s Pizza is seeking customer service representatives with strong people skills to process customer orders and contribute to store operations. Team members may work part-time or full-time, with schedules intended to accommodate other commitments. On-the-job orientation and training are provided, and opportunities for advancement include management and franchise ownership.

The role involves communicating with customers and coworkers in person and by phone, entering orders, preparing products, operating equipment, stocking ingredients, handling inventory and related paperwork, and cleaning the equipment and facility. Work takes place in a store environment that may include temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces, and moving or sharp equipment. The position involves standing for most tasks and regular lifting, carrying, reaching, bending, and other physical activities.

Requirements

• Must be at least 16 years of age.
• Ability to understand and give correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Eye-hand coordination and ability to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touch screen.
• Ability to direct activities, perform repetitive tasks, work independently and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical tasks described, including standing, walking, lifting, carrying, pushing or pulling trays, climbing stairs or a ladder, bending, crouching, reaching, and frequent hand use.
• Ability to lift and stack deliveries weighing up to 50 pounds.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage and work areas, including the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Unload ingredient and supply deliveries using a hand truck and move items to storage or shelves.
• Perform additional store tasks such as moving trays, changing prices on signs, washing walls, and carrying out maintenance when needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed