General Manager(04020) - 158 Manor Ave

Domino's Franchise•Waterbury, CT

About The Position

The General Manager is responsible for everything that happens during a shift, including cost, inventory, and cash controls and customer relations. The manager sets an example for the team, follows all policies and procedures, and expects the same from crew members. The work includes staffing, paperwork, food management, scheduling, maintaining store standards and cleanliness, marketing, customer service, attendance, and profitability. The posting describes on-the-job orientation and training. General team duties include operating equipment, stocking ingredients, preparing products, handling telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Delivery duties may also include delivering products and flyers within a designated area.

Requirements

  • Ability to use judgment, perform math, and multitask.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and co-workers.
  • Motor coordination to make precise, rapid movements with speed.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Navigational skills to read a map and locate addresses in the designated delivery area.
  • Ability to navigate adverse terrain, including multi-story buildings and private homes, while carrying products.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • For delivery duties: valid driver's license with a safe driving record meeting company standards and access to an insured vehicle that can be used for delivery.
  • Ability to perform the described physical tasks, including standing, walking, lifting, carrying, pushing, climbing, bending, crouching, reaching, and driving.

Responsibilities

  • Oversee all activity during the shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and ensure policies and procedures are followed.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, standards, cleanliness, and customer service.
  • Support attendance and punctuality, marketing, and profitability.
  • Operate equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory; complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and deliver flyers and door hangers, as required.
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