Customer Service Rep(7936) - 10986 Sierra ave
About The Position
The Customer Service Rep operates equipment; stocks ingredients from delivery areas, storage, the work area, and the walk-in cooler; prepares products; receives and processes telephone orders; takes inventory and completes associated paperwork; and cleans equipment and the facility approximately daily. Orientation and training are provided on the job. The role requires communicating with customers and co-workers in person and over the phone, following written instructions, processing orders, handling monetary change, and entering orders using a computer keyboard or touch screen.
Requirements
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders over the phone and in person.
- Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
- Ability to make correct monetary change.
- Verbal, writing, and telephone skills for taking and processing orders.
- Motor coordination between arms and hands/fingers to make precise movements rapidly and accurately.
- Ability to enter orders using a computer keyboard or touch screen.
Responsibilities
- Operate all equipment.
- Stock ingredients from the delivery area, storage, work area, and walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and the facility approximately daily.
- Communicate with customers and co-workers to process orders in person and over the phone.
- Enter orders using a computer keyboard or touch screen.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
