Customer Service Rep - 36th Ave (Midtown)

Domino's Franchise • Anchorage, AK

8h • Onsite

About The Position

The Customer Service Representative helps Domino’s serve customers and support store operations. The role may be part-time or full-time and offers schedules intended to accommodate other commitments. On-the-job orientation and training are provided. Opportunities for advancement may include management and other roles within the company.

The position involves operating equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing related paperwork, and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by phone and use a computer keyboard or touch screen to enter orders.

Work is primarily performed standing in a store, with some walking and occasional paperwork while seated. Conditions may include hot and cold work areas, food odors, cornmeal dust, cramped spaces, hot equipment, sharp edges, and moving mechanical parts. The role also has physical demands including lifting, carrying, pushing, pulling, bending, reaching, and frequent hand use.

Requirements

• Must be 16 years of age or older.
• Ability to understand and provide correct written instructions.
• Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills for taking and processing orders.
• Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
• Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to perform the physical activities described, including standing for most tasks, lifting and carrying items weighing up to 50 pounds, and frequent reaching and hand use.

Responsibilities

• Operate store equipment.
• Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare products.
• Receive and process telephone orders and communicate with customers in person.
• Take inventory and complete associated paperwork.
• Clean equipment and the facility approximately daily.
• Enter customer orders using a computer keyboard or touch screen.
• Unload deliveries and move ingredients and supplies to storage.
• Perform occasional maintenance or store tasks such as changing sign prices and washing walls.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed