Customer Service Rep(01768)

Domino's Franchise • Sidney, NE

20h

About The Position

The Customer Service Rep operates equipment; stocks ingredients from delivery areas to storage, work areas, and the walk-in cooler; prepares products; receives and processes telephone orders; and cleans equipment and the facility daily. Orientation and training are provided on the job.

The role requires communicating verbally with customers and co-workers to process orders both over the phone and in person. It also involves entering orders by computer keyboard or touchscreen, handling monetary transactions accurately, and carrying out tasks that require coordination, sensory awareness, and physical activity.

Requirements

• Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
• Ability to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to make precise movements rapidly and accurately.
• Ability to enter orders using a computer keyboard or touchscreen.
• Ability to talk and hear on the telephone, use near- and mid-range vision, perceive depth, and differentiate between hot and cold surfaces.
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality standards, deal with people, analyze and compile data, and make judgments and decisions.
• Ability to stand, walk, sit, lift up to 50 pounds, carry up to 30 pounds, push or pull trays on dollies, climb, repeatedly stop or bend at the waist for 30–45 seconds, crouch or squat, reach up/down/forward, perform hand tasks requiring hand-eye coordination, and use various tools, equipment, and work aids.

Responsibilities

• Operate all equipment.
• Stock ingredients from the delivery area to storage, work areas, and the walk-in cooler.
• Prepare product.
• Receive and process telephone orders.
• Clean equipment and the facility daily.
• Communicate with customers and co-workers to process orders over the phone and in person.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed