Customer Service Rep(9421) 806 E Airtex Dr. #103

Domino's Franchise•Houston, TX
•Onsite

About The Position

Domino’s Pizza is seeking a customer service representative with strong people skills to help serve customers and support store operations. Team members may work part time or full time, and scheduling is intended to accommodate employees’ availability. The role offers opportunities for advancement into management and other positions within the company. On-the-job orientation and training are provided. The position involves operating store equipment, stocking ingredients and supplies, preparing products, receiving and processing telephone orders, taking inventory, completing paperwork, and cleaning equipment and the facility. Team members communicate with customers and coworkers in person and by phone and use a computer keyboard or touchscreen to enter orders. Work takes place in a pizza store, including areas with varying temperatures, a walk-in cooler, hot surfaces and tools, and cramped spaces. The work requires standing for most tasks, frequent walking and reaching, and occasional lifting, carrying, pushing, pulling, climbing, bending, and squatting. Team members may unload deliveries and handle supplies weighing up to 50 pounds.

Requirements

  • Must be at least 15 years old; applicants age 16 or older are preferred.
  • Must be available to work Fridays and/or Saturdays from 5–8 p.m.
  • Ability to understand and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills for taking and processing orders.
  • Motor coordination to make precise, rapid movements accurately.
  • Ability to work alone and with others, perform repetitive tasks, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to perform the physical tasks described, including standing, reaching, handling tools and supplies, and lifting deliveries weighing up to 50 pounds.

Nice To Haves

  • Applicants age 16 or older are preferred.

Responsibilities

  • Operate store equipment.
  • Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
  • Prepare products.
  • Receive and process telephone orders and communicate with customers in person.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
  • Use a computer keyboard or touchscreen to enter orders.
  • Unload deliveries and move supplies to storage.
  • Perform outside tasks such as removing trash.
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