Customer Service Manager
BibliU•Kansas City, MO
•$15 - $17•Onsite
About The Position
The Customer Service Manager delivers friendly, helpful customer service and supports efficient operations of the campus store. Responsibilities include operating and overseeing cash register activities, supporting team members, assisting with inventory maintenance, and ensuring merchandise is organized and presented well. On-the-job training and a supportive team environment are provided.
Requirements
- Experience working in a retail or cashier role.
- Friendly, reliable, and customer-focused.
- Comfortable handling transactions and basic stockroom tasks.
- Strong attention to detail in cash handling and record-keeping.
- High school diploma or equivalent.
Responsibilities
- Assist customers in-store and over the phone with professionalism and a positive attitude.
- Operate the cash register accurately in line with store policies and procedures.
- Maintain clean, organized displays and ensure shelves are stocked and well presented.
- Check in, price, and display supplies and general merchandise.
- Participate in inventory counts and help track stock levels.
- Record price changes and promotions accurately.
- Notify appropriate staff about out-of-stock or defective items.
- Follow up with customers regarding special orders and notify them of any issues or arrivals.
- Report marketing trends and customer feedback to the supervisor.
- Complete additional duties as assigned.
Benefits
- Paid time off, wellness days, and public holidays.
- 401(k) plan.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Flexible Spending Account.
- Company-wide bonus scheme.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
