Customer Service Intern

Kalmbach Feeds•Upper Sandusky, OH

7d•Onsite

About The Position

The Customer Service Intern supports the Kalmbach Feeds Customer Service team by serving customers and coordinating with internal and external contacts. The role calls for someone perceptive and sensitive to customer needs, company goals, team relationships, and the company’s public image. The intern answers customer calls, processes sales and purchase orders, enters data accurately, prints and distributes manufacturing labels, validates daily fleet schedules and corrects discrepancies, and maintains office supplies. The role also includes other duties assigned by the Customer Service Manager. The schedule is 8:00 a.m. to 5:00 p.m., Monday through Friday, and the candidate must be willing to commute to the corporate office in Upper Sandusky, Ohio.

Requirements

Exemplary verbal and written communication skills.
Outstanding time management and organizational skills.
Effective investigation and follow-up skills, with high attention to detail.
Strong customer service orientation.
Proficiency in Windows-based software programs.
Willingness to commute to the corporate office in Upper Sandusky, Ohio.

Responsibilities

Work from 8:00 a.m. to 5:00 p.m., Monday through Friday.
Print and distribute manufacturing labels.
Validate daily fleet schedules promptly and correct discrepancies.
Order and maintain adequate supplies of office-related materials.
Perform additional duties as directed by the Customer Service Manager.
Answer customer calls and process sales and purchase orders.
Perform accurate data entry.
Coordinate activities with internal and external customers.
Work independently as a dependable self-starter without constant direction or supervision.