Customer Service Intern

SchaefflerStrongsville, OH

About The Position

This internship offers the opportunity to support the customer service team with day-to-day administrative and operational tasks. You will gain exposure to customer service processes within Vehicle Lifetime Solutions and work closely with different departments to build a broad understanding of the business. Schaeffler is an equal employment opportunity / affirmative action employer. All qualified candidates will receive equal employment opportunities and consideration for employment without regard to unlawful consideration of race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, protected veteran status, or any other status protected by applicable law.

Requirements

  • Currently enrolled as a student in a relevant field or recently graduated.
  • Strong communication skills and a customer-oriented mindset.
  • Good organizational skills and attention to detail.
  • Basic knowledge of MS Office (Word, Excel, PowerPoint).
  • Ability to work independently and as part of a team.
  • Willingness to learn and take on new tasks in a dynamic environment.

Responsibilities

  • Support the customer service team with day-to-day administrative and operational tasks.
  • Assist with customer inquiries, order tracking, and follow-up communication.
  • Help maintain and update customer records, documents, and reports.
  • Support the preparation of presentations, summaries, and internal documentation.
  • Contribute to team projects, process improvements, and service-related activities.
  • Participate in training sessions and gain exposure to customer service processes within Vehicle Lifetime Solutions.
  • Work closely with different departments to build a broad understanding of the business.
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