IS Customer Service Intern

Nationwide Children's HospitalColumbus, OH
Onsite

About The Position

This position is Monday through Thursday, 8:00 AM to 5:00 PM. This is an in-office role and is scheduled for 32 hours per week. Assists in the development and implementation of programs and projects to support the organization's strategic initiatives.

Requirements

  • Proficiency in MS Office.
  • Effective written and oral communication skills.
  • Ability to work within teams and maintain professional composure in a dynamic work environment that often requires management and completion of multiple tasks.
  • Demonstrates sound judgment and ability to apply logical and critical thought processes when developing solutions.
  • Displays a positive presence and interacts with all levels of staff, outside vendors, consultants, and physicians.
  • Requires focus and attention to detail while multi-tasking.
  • Able to perform effectively during stressful situations.

Nice To Haves

  • Enrollment in High School or an accredited undergraduate, graduate, or doctorate program, preferred.
  • Previous work experience in the medical field, preferred.

Responsibilities

  • Gathers and analyzes data. Runs pre-defined queries and formats reports as appropriate.
  • Compiles and builds presentation materials to support projects, showcases new initiatives, reports data findings or other related information.
  • Attends weekly group development sessions and actively participates in all NCH intern events.
  • Applies strategic, system-level thinking and operational excellence techniques for problem solving.
  • Performs some clerical office coordination and administrative tasks as needed.
  • Collaborates directly with manager and provides recommendations to improve department or business unit.
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