Customer Service / Front Desk SR

TruFit Athletic Clubs•Lubbock, TX

About The Position

TruFit Athletic Clubs is hiring a front desk team member to welcome and check in members, answer questions about memberships, amenities, and services, and keep the front desk clean and organized. The role calls for a friendly, professional demeanor, strong communication, and the ability to multitask in a fast-paced environment. Previous front desk experience, Microsoft Office proficiency, and a high school diploma or GED are required. Schedule flexibility must include evenings and weekends. TruFit Athletic Clubs is a mission-driven fitness company with over 40 locations and a culture centered on integrity, service, courage, responsibility, and passion. The company describes opportunities for career development and leadership growth, and offers full-time and part-time opportunities. It is an equal opportunity employer.

Requirements

  • High school diploma or GED required.
  • Previous front desk experience.
  • Proficient in Microsoft Office.
  • Schedule flexibility to include evenings and weekends.
  • Friendly and outgoing personality with strong communication skills.
  • Ability to multitask in a fast-paced environment.

Nice To Haves

  • Basic computer and customer service experience preferred.

Responsibilities

  • Welcome and check in members with a positive and professional demeanor.
  • Answer questions about memberships, amenities, and services.
  • Maintain a clean and organized front desk area.

Benefits

  • Health coverage for full-time and part-time teammates
  • Employee assistance program (EAP)
  • 401(k)
  • Holiday pay
  • Paid time off (PTO)
  • Complimentary TruFit membership
  • Discounted personal training sessions for $15
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