Customer Service / Front Desk SR

TruFit Athletic Clubs•San Angelo, TX

About The Position

TruFit Athletic Clubs is seeking a Front Desk Team Member to welcome and check in members, answer questions about memberships, amenities, and services, and help maintain an organized front desk area. The role calls for a friendly, professional approach, strong communication, and the ability to multitask in a fast-paced environment. High school diploma or GED, previous front desk experience, and proficiency in Microsoft Office are required. Schedule flexibility is needed for evenings and weekends. TruFit describes itself as a mission-driven fitness company with more than 40 locations, focused on providing high-value, low-cost fitness experiences and delivering exceptional service and lasting member relationships. The company emphasizes integrity, service, courage, responsibility, and passion, and offers development paths for employees interested in growing into leadership.

Requirements

  • High school diploma or GED required.
  • Previous front desk experience.
  • Proficient in Microsoft Office.
  • Schedule flexibility to include evenings and weekends.
  • Friendly and outgoing personality with strong communication skills.
  • Ability to multitask in a fast-paced environment.

Nice To Haves

  • Basic computer and customer service experience preferred.

Responsibilities

  • Welcome and check in members with a positive and professional demeanor.
  • Answer questions about memberships, amenities, and services.
  • Maintain a clean and organized front desk area.

Benefits

  • Health coverage for full-time and part-time employees.
  • Employee Assistance Program (EAP).
  • 401(k).
  • Holiday pay.
  • Paid time off (PTO).
  • Complimentary TruFit membership.
  • Discounted personal training sessions for $15.
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