Ambassador (Front Desk & Customer Service)
About The Position
Cohere is seeking a part-time Ambassador to serve as the face of Regency at Montaine, an active adult community in Castle Rock, Colorado. The Ambassador creates a welcoming experience for residents, guests, and visitors by serving as a trusted resource, supporting community events and activities, and helping maintain inviting, organized amenities. This onsite role involves building relationships, supporting daily community operations, and contributing to a positive resident experience. The required schedule is Saturdays from 10:00 a.m. to 5:00 p.m. and Sundays from 11:00 a.m. to 5:00 p.m. Additional availability for occasional community events is preferred and scheduled as needed. There are no guaranteed minimum weekly hours. The pay rate is $20 per hour; the hiring range is based on experience, skills, and qualifications.
Requirements
- Experience in customer service, hospitality, recreation, events, sales, or a related field.
- Outstanding communication and relationship-building skills.
- Passion for creating positive experiences and serving others.
- Ability to remain professional and solution-focused in challenging situations.
- Strong organizational skills and attention to detail.
- Comfort using Microsoft Office and learning new technology platforms.
- Ability to work independently and collaboratively as part of a team.
- Positive attitude, reliability, flexibility, and enthusiasm.
- Availability to work Saturdays from 10:00 a.m. to 5:00 p.m. and Sundays from 11:00 a.m. to 5:00 p.m.
- Ability to stand and walk for extended periods of time.
- Ability to lift and move up to 30 pounds.
Nice To Haves
- Additional availability for occasional community events.
Responsibilities
- Serve as a welcoming first point of contact for residents, guests, and visitors.
- Answer questions, provide assistance, and respond to resident needs professionally and with care.
- Conduct tours of community amenities and programs.
- Promote upcoming events, classes, clubs, and activities.
- Assist with community events, activities, and resident engagement programs, including setup, execution, and cleanup.
- Encourage participation and help create positive experiences for residents.
- Monitor amenity spaces, grounds, and recreational areas to help ensure a safe and enjoyable environment.
- Assist residents using community facilities and rental spaces.
- Perform light cleanup, reset furniture, and maintain the appearance of amenity areas.
- Submit and follow up on maintenance requests as needed.
- Update community calendars, bulletin boards, and displays.
- Assist with data entry, inventory management, reporting, and other administrative tasks.
- Support daily community operations as needed.
Benefits
- Professional development and growth opportunities
- Collaborative team culture
- Opportunity to build meaningful relationships with residents and stakeholders
- Engaging, community-focused work environment
- Opportunity to make a visible impact in the community served
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
