Customer Service/Front Desk

Priority StaffCorp • Tulsa, OK

1d • Onsite

About The Position

We are seeking a Customer Service Representative (CSR) to work with customers and internal teams in a climate-controlled manufacturing facility. The role provides customer updates, prepares quotes, supports inside sales, and ensures customer needs are handled accurately and professionally. Communication is primarily by email, and the position involves frequent data entry and regular use of Microsoft Office.

Requirements

• Strong written communication skills, including professional email communication.
• Strong computer and Microsoft Office skills.
• Excellent attention to detail and accuracy with data entry.
• Ability to multitask and stay organized in a fast-paced environment.
• Stable work history and longevity in previous positions.
• Friendly, dependable, and upbeat personality.
• Ability to work comfortably around a manufacturing or shop-floor environment.

Nice To Haves

• Previous Customer Service Representative or similar office or customer-facing experience.

Responsibilities

• Communicate with customers primarily through email, providing professional and timely responses.
• Provide basic inside sales support.
• Prepare and send repair quotes to customers.
• Check, update, and communicate job status and repair progress.
• Perform heavy data entry and maintain accurate records.
• Use Microsoft Office programs, including Outlook, Word, and Excel.
• Work with shop personnel and other departments to gather information and provide customer updates.
• Maintain positive and professional customer relationships.
• Assist with other administrative and customer service duties as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed