Customer Service / Front Desk SR

TruFit Athletic Clubs • Lubbock, TX

1d

About The Position

The Front Desk Team Member welcomes and checks in members, answers questions about memberships, amenities, and services, and keeps the front desk area clean and organized. The role calls for a friendly, outgoing, professional demeanor and the ability to communicate and multitask in a fast-paced environment. Applicants must have a high school diploma or GED, previous front desk experience, and proficiency in Microsoft Office. Schedule flexibility to include evenings and weekends is required.

TruFit Athletic Clubs is a mission-driven fitness company with over 40 locations. It aims to provide high-value, low-cost fitness experiences and deliver exceptional service while building lasting member relationships. The company highlights integrity, service, courage, responsibility, and passion, and offers development paths and full-time and part-time opportunities.

Requirements

• High school diploma or GED required.
• Schedule flexibility to include evenings and weekends.
• Previous front desk experience.
• Proficient in Microsoft Office.
• Friendly and outgoing personality with strong communication skills.
• Ability to multitask in a fast-paced environment.

Nice To Haves

• Basic computer experience preferred.
• Customer service experience preferred.

Responsibilities

• Welcome and check in members with a positive and professional demeanor.
• Answer questions about memberships, amenities, and services.
• Maintain a clean and organized front desk area.

Benefits

• Health coverage for full-time and part-time teammates.
• Employee Assistance Program (EAP).
• 401(k).
• Holiday pay.
• Paid time off (PTO).
• Complimentary TruFit membership.
• Discounted personal training sessions for $15.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED